We help IT leaders succeed!
The role of an IT manager can be a lonely one, where there is rarely a credible counterpart to share ideas and challenges with. With Co-Pilot, IT leaders have access to MissionPoint’s team of specialist advisors, our structural capital and analytical services.
Co-Pilot aims to ensure that IT support is continuously modernised and streamlined through continuous business intelligence and the maintenance of a 12-month rolling IT plan. Through close cooperation, we keep abreast of your business and IT environment, which gives us the conditions to provide the most relevant proactive advice and assist in prioritisation and choices/decisions regarding changes in the IT environment.
Since the service is based on a structured collaboration model instead of the classic hourly billing model, which also includes everyday dialogue , there are good conditions for close collaboration. Therefore, we can live up to the role of the trusted co-pilot of the IT manager.
Our commitment
Expert advice & decision support
- Sounding board for IT issues
- Solution architecture
- IT governance
- Security
- Second opinion in IT budgeting
Business intelligence
- Regular immersions/demonstrations of current technologies
- Outsourcing trends
- Productivity & collaboration
- Systems & business support
- Compliance & safety
12-month IT plan
- Maintenance of an ongoing IT plan with a 12-month time horizon
- Prioritisation and decision support
Cost control & monitoring
- Cost monitoring & financial control via digital reporting tool
- Case & incident follow-up
- Ensuring the reasonableness of running costs
- Contractual and market costs
Technical insight
- Infrastructure & capacity utilisation
- Clients & mobile devices
- Security threats
- Licenses
- Admins and users
IT governance
- A sounding board for organisational and competence issues to maintain an optimal IT organisation.
- Participation in supplier meetings
- Assist in the clear allocation of responsibilities internally and externally.
- Access to MissionPoint policy documents
Why co-pilot?
References
"The collaboration with MissionPoint has given me a natural sounding board for all the challenges I have in my role as IT manager. It is easy to lose focus on the long-term activities in an active everyday life and it is from MissionPoint that most proactive suggestions come, which I know I can trust. Thanks to a well-executed outsourcing procurement and continuous business intelligence, we have managed to achieve and work in a structured way to maintain a cost-effective and future-proof IT and system environment."
